If you are still concerned about the safety of online
shopping, follow the simple steps below to ensure a safe
UK shopping experience online.
Know
who you are dealing with - User recommended retails such as
those listed within Avoid The Crowds. Ensure contact details
such as a postal address are available from the retailer.
All
of your normal shopping rights apply online
Make
yourself aware of the Terms and conditions
Keep
a copy of all correspondence including order forms
EU Law
protects you against fraudulent use of payments cards in EU
transactions. Credit cards offer even more protection
Only
give payment details via a secure connection(look
for the padlock in the bottom right of your browser, if using
IE). Never give card details via
email and never disclose your pin number
Check
your statements - You have at least 90days to report an issue
With
most EU retailers you have 7 days to cancel and order and request
a refund.
If
you have a problem, contact the vendor and if you need to, the
payment company, and your local Trading Standards Offices
